GENERAL TERMS AND CONDITIONS OF SALE

REMOTE ORDERS – NON-PROFESSIONAL CUSTOMERS

ARTICLE 1 – SCOPE OF APPLICATION – PURPOSE

These general terms and conditions of sale constitute, in accordance with Article L. 441-1 of the French Commercial Code, the sole basis of the commercial relationship between the parties.

They apply, without restriction or reservation, to all sales concluded between the company EASY POSE, EURL registered with the RCS of STRASBOURG under number 929 208 379 (hereinafter referred to as the "Company" or the "Seller"), and any non-professional buyer (hereinafter referred to as the "Customer" or "Customers") on the website: www.easy-pose.com (hereinafter referred to as the "Website") or remotely, namely by telephone or email.

They specify in particular the conditions of ordering, payment, delivery and management of any returns concerning the products available for sale on the Website.

Any order placed by the Customer with the Company via its Website implies the express and unreserved acceptance of these general terms and conditions of sale by the Customer.

These general terms and conditions of sale apply to the exclusion of all other conditions, and in particular those applicable to sales to professionals, sales in stores, or through other distribution and marketing channels.

They are accessible at any time on the Website, and will prevail, where applicable, over any other version or any other contradictory document. For remote orders, outside the Website, these general terms and conditions of sale will be communicated to the Customer before any order.

As these general terms and conditions of sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is the one in force on the Website on the date the order is placed. For remote orders, outside the Website, the version applicable to the Customer's purchase is the one in force on the date the order is placed.

ARTICLE 2 – PRODUCTS

The products offered for sale on the Website are as follows: PVC or Polypropylene clip-on floor tiles and coverings

LED lighting system

Finishing accessories and products to help with the installation and maintenance of coverings (together hereinafter referred to as the “Products”).

The main characteristics of the Products and in particular the illustrations and size indications of the Products, are presented on the Website. The Customer is required to read them before placing any order. The choice and purchase of a Product is the sole responsibility of the Customer.

The photographs and graphics presented on the Website are not contractual and cannot engage the responsibility of the Seller.

The Customer is required to refer to the description of each Product in order to know its properties and essential characteristics.

For any additional information, the EASY POSE team is available by email at info@easy-pose.com

The contractual information is presented in French and is subject to confirmation at the latest at the time of validation of the order by the Customer.

The Products presented on the Website can be delivered anywhere in the world.

However, ordering Products via the Website is only possible for deliveries within mainland France. For orders to be placed abroad or outside mainland France, the Customer is invited to contact the Seller directly by email at info@easy-pose.com

ARTICLE 3 – VALIDITY PERIOD OF THE PRODUCT OFFER

Product offers are subject to availability, as specified when placing the order. In the event of unavailability of the Product revealed after confirmation of the order, the Seller will inform the Customer as soon as possible. The Customer may then cancel their order and obtain a refund of the amounts already paid for the order in question.

The temporary unavailability of a Product shall not incur the Seller's liability or entitle the Customer to any compensation.

ARTICLE 4 – SELLER’S CONTACT DETAILS

The Seller’s contact details are as follows:

EASY POSE Company

EURL with capital of €1,000

6 RUE DE L’ECORCAGE 67590 SCHWEIGHOUSE SUR MODER

929 208 379 R.C.S. STRASBOURG

info@easy-pose.com

In accordance with the Data Protection Act of 6 January 1978, strengthened and supplemented by the GDPR (General Data Protection Regulation) which came into force on 25 May 2018, the Customer has the right, at at any time, a right of access, rectification, opposition, erasure and portability of all of his/her personal data by writing, by post and providing proof of identity, to the Seller's address, mentioned above.

ARTICLE 5 – ORDERS

The Customer acknowledges having the required capacity to contract and acquire the Products offered on the Website.

5-1. Placing the order

a) For orders placed on the Website:

It is the Customer's responsibility to select on the Website the Products that he wishes to order, where applicable their characteristics (material, color, size, etc.), as well as the desired quantity.

The Customer has the possibility to check the details of his order, its total price and to correct any errors before confirming his acceptance from the "Basket" tab. It is his responsibility to check the accuracy of the order and to immediately report or rectify any errors.

An order is registered on the Website when the Customer accepts these General Terms and Conditions of Sale by checking the box provided for this purpose and confirms his order. This confirmation implies acceptance of all of these General Terms and Conditions of Sale.

The sale is only final after the Seller has sent the Customer confirmation of acceptance of the order by email, which is sent without delay and after the Seller has received payment in full.

Any order placed, validated by the Customer and confirmed by the Seller, under the conditions and according to the terms described above, on the Website constitutes the formation of a contract concluded remotely between the Customer and the Seller.

Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof

of all transactions concluded with the Customer.

The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a

dispute relating to the payment of a previous order.

b) For orders placed by email or telephone

Placing an order requires:

Prior contact between the Customer and the Seller, by telephone or email;

Determination of the surface to be covered or a detailed plan of the surface to be covered indicating the dimensions;

Choice of colors and possible options;

Communication to the Seller of the Customer's personal details (name, first name, address, telephone number and email address);

Validation of the quote established by us after verification by the Customer and correction of any errors;

Acceptance by the Customer of these General Terms and Conditions of Sale;

The sale will only be considered final after the Customer has been sent confirmation of acceptance of the order by the Seller by email, which is sent without delay and after receipt by the latter of the full price.

It is the Customer's responsibility to check the accuracy of the order and to immediately report any errors.

Any order placed, validated by the Customer and confirmed by the Seller, under the conditions and according to the terms described above, constitutes the formation of a contract concluded remotely between the Customer and the Seller.

The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

5-2. Modification of the order

Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be modified.

5-3. Cancellation of the order

Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be cancelled, except by exercising the right of withdrawal.

ARTICLE 6 – PRICES

The Products are supplied at the prices in force appearing on the Website, when the order is registered

by the Seller. Prices are expressed in Euros, excluding and including VAT.

The prices take into account any reductions that may be granted by the Seller on the Website.

These prices are firm and not revisable during their period of validity, as indicated on the Website, the Seller reserving the right, outside this period of validity, to modify the prices at any time. They do not

include processing, shipping, transport and delivery costs, which are charged in addition, under the conditions indicated on the Website and calculated prior to placing the order.

The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.

An invoice is drawn up by the Seller and given to the Customer upon confirmation of the order.

ARTICLE 7 – PAYMENT TERMS

The price is payable in cash, in full on the day the order is placed by the Customer by secure payment, according to the following terms:

• Orders placed on the Website:

by bank card;

by bank transfer to be made within 10 (TEN) working days. After this period, the order will be cancelled. In the event of payment by bank transfer, the Order will only be validated upon receipt of the

transfer by the Seller;

by bank check;

by Apple Pay;

• Orders placed remotely, outside the Website:

– by bank transfer to be made within TEN (10) working days. After this period, the order will be cancelled. In the event of payment by bank transfer, the Order will only be validated upon receipt of the transfer by the Seller; – by bank check;

Payment is irrevocable, except in the event of fraudulent use of a bank card. In this case, the Customer may request cancellation of the payment and the refund of the corresponding sums.

In the event of payment by bank check, it must be issued by a bank domiciled in mainland France or Monaco. The check is cashed immediately. Payments made by the Customer will only be considered final after actual collection of the sums due by the Seller.

Payments made by the Customer will only be considered final after actual collection of the amounts due by the Seller.

Furthermore, the Seller reserves the right, in the event of non-compliance with the payment conditions set out above, to suspend or cancel the delivery of current orders made by the Customer. No additional costs, greater than the costs incurred by the Seller for the use of a means of payment, may be invoiced to the Customer.

ARTICLE 8 – DELIVERIES

The Products ordered by the Customer will be delivered to the address indicated by the Customer when ordering, within TEN (10) working days from the confirmation of the Order by the Seller, except for special delivery times indicated on the Product sheets available on the Website or communicated by the Seller prior to validation of the order. The Seller draws the Buyer's attention to the fact that an order paid by check or transfer will be processed only after receipt of the order price.

Delivery consists of the transfer to the Customer of physical possession or control of the Product.

Except in special cases or unavailability of one or more Products, the Products ordered will be delivered in one go.

The Seller undertakes to make its best efforts to deliver the Products ordered by the Customer within the deadlines specified above. However, these deadlines do not constitute strict deadlines, so that the Seller cannot be held liable to the Customer in the event of late delivery. If the Products ordered have not been delivered within FIVE (5) days after the indicative delivery date, for any reason other than force majeure or the actions of the Customer, the latter may notify the Seller of the termination of the sale under the conditions set out in Articles L.216-6 and L 216-7 of the Consumer Code. The sums paid by the Customer will then be returned to him no later than fourteen days following the date of termination of the contract.

The Seller assumes the risks of transport and is required to reimburse the Customer in the event of damage caused during transport.

The Customer is required to check the condition of the products delivered and to issue any reservations upon delivery.The Customer then has a period of 48 hours from delivery to formulate in writing (by post or email) any reservations or complaints for non-conformity or apparent defect of the Products delivered (for example, damaged package already opened, etc.), with all supporting documents relating thereto (photos in particular). After this period and in the absence of having complied with these formalities, the Products will be deemed to be compliant and free from any apparent defect and no complaint may be validly accepted by the Seller.

The Seller will reimburse or replace as soon as possible and at its own expense, the Products delivered whose lack of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in Articles L.217-4 et seq. of the Consumer Code and those provided for in these General Terms and Conditions of Sale (see guarantees, in particular).

Deliveries are made by an independent carrier, to the address provided by the Customer when ordering and which the carrier can easily access.

The Customer therefore acknowledges that it is the carrier's responsibility to make the delivery and has no warranty recourse against the Seller in the event of failure to deliver the goods transported.

The Seller also offers delivery to a collection point.

In the event of an error in the delivery address provided by the Customer, the reshipping costs will be borne by the latter.

The Seller finally offers free collection of orders from its warehouse located at 6 rue de l’Ecorçage 67590 SCHWEIGHOUSE SUR MODER (BAS-RHIN) and by appointment.

ARTICLE 9 – TRANSFER OF OWNERSHIP – TRANSFER OF RISKS

The transfer of ownership of the Seller’s Products to the Customer will only take place after full payment of the price by the latter, regardless of the delivery date of said Products.

Regardless of the date of transfer of ownership of the Products, the transfer of the risks of loss and deterioration relating thereto will only take place when the Customer physically takes possession of the Products. The Products therefore travel at the Seller’s risk.

ARTICLE 10 – RIGHT OF WITHDRAWAL

In accordance with the legal provisions in force, the Customer has a period of fourteen days from receipt of the Product to exercise his right of withdrawal from the Seller (excluding custom-made or personalized products), without having to

provide reasons or pay a penalty, for the purpose of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within 7 days at the latest following the communication to the Seller of the Customer's decision to withdraw. Returns must be made in their original condition and complete (packaging, accessories,notice…) allowing them to be put back on the market in new condition, accompanied by the purchase invoice and the return form communicated to the Customer following notification to the Seller of the decision to withdraw.

Used, damaged, soiled or incomplete Products are not taken back. Returned Products must also not show any trace of use or assembly.

The right of withdrawal is exercised by means of any declaration, free from ambiguity, expressing the desire to withdraw, it being specified that the burden of proof of the exercise of the right of withdrawal rests with the consumer.

In the event of exercising the right of withdrawal within the aforementioned period, only the price of the Product(s) purchased and the delivery costs are reimbursed; the return costs remain the responsibility of the Customer.

The refund will be made within a maximum of 14 days from the notification to the Seller of the decision to withdraw.

In accordance with legal provisions, the Seller may defer the refund until the Customer has provided proof of shipment of the Products concerned by the return.

ARTICLE 11 – LIABILITY OF THE SELLER – GUARANTEE

The Products sold by the company EASY POSE comply with the regulations in force in France and have performances compatible with non-professional uses.

These Products are covered by a contractual guarantee directly with the manufacturer against any defect, material or manufacturing fault, knowing that with regard to the Customer, EASY POSE remains liable for defects of conformity and hidden defects of said Products.

The Products supplied by the Seller benefit automatically and without additional payment, independently of the right of withdrawal, in accordance with the legal provisions:

from the legal guarantee of conformity, for Products that are apparently defective, damaged or damaged or do not correspond to the order,

from the legal guarantee against hidden defects arising from a material, design or manufacturing defect affecting the products delivered and making them unfit for use,

under the conditions and according to the terms referred to in the box below and defined in the appendix to these General Conditions of Sale (Guarantee of Conformity / Guarantee of Hidden Defects).

It is recalled that within the framework of the legal guarantee of conformity, the Customer:

benefits from a period of two years from the delivery of the goods to take action against the Seller;

does not have to provide proof of the date of appearance of the defect, which is deemed to have appeared before the date of purchase of the Product;

may choose between repair or replacement of the Product ordered in accordance with Article L 217-9 of the Consumer Code; it being specified that in the event of an obvious cost difference between these two options, the Seller may impose the least expensive option.

The Customer may decide to implement the warranty against hidden defects of the Product in accordance with Article 1641 of the Civil Code; in this case, he may choose between the resolution of the sale or a reduction in the sale price in accordance with 1644 of the Civil Code.

The Seller shall not be held liable in the following cases:

failure to comply with the legislation of the country in which the products are delivered, which it is the Customer's responsibility to

verify,

in the event of improper use, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as in the event of normal wear and tear of the Product, accident or force majeure.

The Seller's warranty is, in any event, limited to the replacement or reimbursement of Products that are non-compliant or affected by a defect.

11.1 - WARRANTY EXCLUSIONS

The following are not covered by this EASY POSE Commercial Warranty: damage resulting from a cause external to the Product, and in particular:

– use of the material for a purpose for which it was not designed; – in the event of fire, explosion, particular weather conditions or natural disasters;

– damage occurring during storage or handling of the Product prior to

installation;

– faulty installation;

– damage resulting from improper installation or poor preparation of the support prior to installation of the Product;

– damage caused by installing or moving furniture without adequate protection of the Product and furniture legs (e.g. plastic or felt protection);

– damage caused by cutting, sharp, punching or perforating material;

– stains, scratches, splashes, burns, scratches or any other marks caused by the use made of the Product;

– damage caused by the presence of moisture in the environment of the Product; – accidents, fortuitous events, loss of human life;

– design or construction errors;

– defect in the adhesive or bonding resulting in a lack of adhesion of the coating to the support;

– defects in the support;

– non-compliance with specifications and rules of the art by companies or persons responsible for installation;

– random wear on certain surface areas;

– alteration of the shine for any reason whatsoever;

– changes in the original appearance of the floor covering, particularly in high traffic areas and areas exposed to excessive wear, particularly due to the introduction of sand, gravel, dust or dirt into and around buildings;

– discoloration or fading of the floor covering due to sunlight, heat or other;

– damage caused by negligence or improper maintenance procedures or any other causes beyond the control of EASY POSE – damage due to stains, cuts, scratches, dents, grooves, scuffs, perforations, tears, punching caused by loads exceeding the specified static load limit;

– burns and discolorations

– damage resulting from the absence or inadequacy of furniture leg and floor protectors, or from any misuse of the floor covering. – Repair or replacement of products when used in an area other than family and domestic, such as commercial uses for example (rental), or any handling that does not comply with the installation instructions provided with the product.

– Cosmetic damage, stains, discoloration, which does not modify the structural or functional capacity of the products.

– Labor due to any product replacement, any costs related to the replacement of said ‘defective’ products.

– Surfaces damaged due to interaction with chemicals – Installation on an uneven floor that would cause a difference in the level of the tiles – Damage caused by mold, fungus or bacteria

– Damage caused to a floor surface due to the installation of tiles over a very long period (traces of tiles on the original floor).

– Damage caused by prolonged direct exposure to sunlight or high heat

– Damage caused by excessive humidity, alkaline, and by an unstable original floor.

– Damage caused by poor installation

– Damage to the tile fixings (clips)

– Damage caused by stagnation of hydrocarbons on the tiles – You must check the tiles before and during installation so as not to install a tile with a possible anomaly.

– Installation of your floor despite the instructions for use and installation, installation of your floor having recognized a product with a ‘manufacturing anomaly’.

– Borders (considered a consumable product)

Damage due to normal wear and tear of the product is also not covered by the EASY POSE commercial warranty.

The presence of mold and/or water between the EASY POSE floor covering and the support also constitutes an exclusion from the warranty, this presence may cause in particular the appearance of deformation of the floor covering, or even discolorations, stains and unpleasant odors.

ARTICLE 12 – PROTECTION OF PERSONAL DATA

In application of law 78-17 of January 6, 1978 amended by law n° 2018-493 of June 20, 2018, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and the preparation of invoices, in particular.

This data may be communicated to the Seller's potential partners responsible for the execution, processing, management and payment of orders.

The processing of information communicated via the Website meets the legal requirements regarding the protection of personal data, the information system used ensuring optimal protection of this data.

The Client has, in accordance with the national and European regulations in force, a permanent right of access, modification, rectification, opposition, portability and limitation of processing with regard to information concerning him.

This right may be exercised under the conditions and according to the methods defined on the Website or by post to Mr. Ali KUCUK – 6 rue de l’Ecorçage 67590 SCHWEIGHOUSE SUR MODER

ARTICLE 13 – INTELLECTUAL PROPERTY

The content of the Website is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.

The Seller also remains the owner of all intellectual property rights on the photographs, presentations, drawings, models, etc. produced (even at the request of the Customer), with a view to providing the Products to the Customer.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

ARTICLE 14 – FORCE MAJEURE

The Parties shall not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure, within the meaning of Article 1218 of the Civil Code.

ARTICLE 15 – APPLICABLE LAW – LANGUAGE

These general terms and conditions of sale and the transactions resulting from them are governed by French law. They are written in French. In the event that they are translated into one or more languages, only the French text shall be authentic in the event of a dispute.

ARTICLE 16 – DISPUTES

All disputes to which the purchase and sale transactions concluded in application of these general conditions of sale could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their consequences and which could not have been resolved between the Seller and the Customer will be submitted to the competent courts under the conditions of common law.

The Customer is informed that he may in any event resort to conventional mediation, in particular with the Consumer Mediation Commission (C. consom. art. L 612-1) or with existing sectoral mediation bodies or to any alternative method of dispute resolution (conciliation, for example) in the event of a dispute.

ARTICLE 17 – PRE-CONTRACTUAL INFORMATION – CUSTOMER ACCEPTANCE

The Customer acknowledges having received communication, prior to the immediate purchase or the placing of his order and the conclusion of the contract, in a clear and comprehensible manner, of these General Conditions of Sale and of all the information listed in Article L.221-5 of the Consumer Code, and in particular the following information:

the essential characteristics of the Product,

the price of the Products and additional costs (delivery, for example);

in the absence of immediate execution of the contract, the date or period by which the Seller undertakes to deliver the Product,

information relating to the identity of the Seller, its postal, telephone and electronic contact details, and its activities, if they do not appear from the context,

information relating to legal and contractual guarantees and their terms of implementation

the functionalities of the digital content and, where applicable, its interoperability, the possibility of resorting to conventional mediation in the event of a dispute.

The fact for a natural person (or legal entity) to make an immediate purchase or order a Product implies full adherence and acceptance of these General Conditions of Sale and obligation to pay for the Products ordered, which is expressly recognized by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Seller.

APPENDIX 1 – PROVISIONS RELATING TO LEGAL GUARANTEES

Article L.217-3 of the Consumer Code

“The seller delivers goods that comply with the contract and with the criteria set out in Article L. 217-5. He is liable for any lack of conformity existing at the time of delivery of the goods within the meaning of Article L. 216-1, which appear within two years of delivery.

In the case of a contract for the sale of goods containing digital elements:

1° When the contract provides for the continuous supply of digital content or a digital service for a period of less than or equal to two years, or when the contract does not determine the duration of supply, the seller is liable for any lack of conformity of this digital content or this digital service which appears within a period of two years from the delivery of the goods;

2° When the contract provides for the continuous supply of digital content or a digital service for a period of more than two years, the seller is liable for any lack of conformity of this digital content or this digital service which appears during the period during which it is provided under the contract.

For such goods, the applicable period does not deprive the consumer of his right to updates in accordance with the provisions of Article L. 217-19.

The seller is also liable, during the same periods, for defects in conformity resulting from the packaging, assembly instructions, or installation when this has been placed at his expense by the contract or has been carried out under his responsibility, or when the incorrect installation, carried out by the consumer as provided for in the contract, is due to gaps or errors in the installation instructions provided by the seller.

This warranty period applies without prejudice to Articles 2224 et seq. of the Civil Code. The starting point for the limitation period for the consumer's action is the day on which the latter becomes aware of the lack of conformity. "

Article L.217-4 of the Consumer Code

“The good complies with the contract if it meets, in particular, where applicable, the following criteria:

1° It corresponds to the description, type, quantity and quality, in particular with regard to functionality, compatibility, interoperability, or any other characteristic provided for in the contract;

2° It is suitable for any special use sought by the consumer, brought to the attention of the seller at the latest at the time of conclusion of the contract and which the latter has accepted;

3° It is delivered with all accessories and installation instructions, which must be provided in accordance with the contract;

4° It is updated in accordance with the contract. »

Article L.217-5 of the Consumer Code

“I.-In addition to the criteria of conformity to the contract, the good is compliant if it meets the following criteria:

1° It is suitable for the use usually expected of a good of the same type, taking into account, where applicable, any provisions of European Union and national law and all technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the sector concerned;

2° Where applicable, it has the qualities that the seller presented to the consumer in the form of a sample or model, before the conclusion of the contract;

3° Where applicable, the digital elements it contains are provided in the most recent version available at the time of conclusion of the contract, unless the parties agree otherwise;

4° Where applicable, it is delivered with all the accessories, including packaging, and installation instructions that the consumer can legitimately expect;

5° Where applicable, it is provided with the updates that the consumer can legitimately expect, in accordance with the provisions of Article L. 217-19;

6° It corresponds to the quantity, quality and other characteristics, including in terms of durability, functionality, compatibility and safety, that the consumer can legitimately expect for goods of the same type, having regard to the nature of the goods as well as to the public statements made by the seller, by any person upstream in the chain of transactions, or by a person acting on their behalf, including in advertising or on labeling.

II.-However, the seller is not bound by any public statements referred to in the preceding paragraph if he demonstrates:

1° That he did not know them and was legitimately unable to know them;

2° That at the time of conclusion of the contract, the public statements had been rectified under conditions comparable to the initial statements; or

3° That the public statements could not have had an influence on the purchasing decision.

III.-The consumer may not contest conformity by invoking a defect concerning one or more particular characteristics of the good, of which he was specifically informed that they deviated from the conformity criteria set out in this article, a deviation to which he expressly and separately consented when concluding the contract. »

Article L 217-7 of the Consumer Code

“Lack of conformity which appears within twenty-four months from the delivery of the good, including the good containing digital elements, are, unless proven otherwise, presumed to exist at the time of delivery, unless this presumption is incompatible with the nature of the good or the defect invoked.

For used goods, this period is set at twelve months.

When the contract for the sale of a good containing digital elements provides for the continuous supply of digital content or a digital service, the following defects of conformity are presumed to exist at the time of delivery of the good:

1° During a period of two years from delivery of the good, when the contract provides for this supply for a period of less than or equal to two years or when the contract does not determine the duration of supply;

2° During the period during which the digital content or the digital service is provided under the contract, when the latter provides for this supply for a period of more than two years. »

Article L 217-8 of the Consumer Code

“In the event of a lack of conformity, the consumer has the right to have the goods brought into conformity by repair or replacement or, failing that, to a reduction in the price or to termination of the contract, under the conditions set out in this subsection. The consumer also has the right to suspend payment of all or part of the price or the delivery of the benefit provided for in the contract until the seller has fulfilled his obligations under this chapter, under the conditions of Articles 1219 and 1220 of the Civil Code. The provisions of this chapter are without prejudice to the award of damages.”

Article L 217-9 of the Consumer Code

"The consumer is entitled to demand that the good be brought into conformity with the criteria set out in subsection 1 of this section. The consumer requests that the seller bring the good into conformity, choosing between repair and replacement. To this end, the consumer makes the good available to the seller."

Article L 217-10 of the Consumer Code

"The good is brought into conformity within a reasonable period of time which may not exceed thirty days following the consumer's request and without major inconvenience for him, taking into account the nature of the good and the use sought by the consumer. The repair or replacement of the non-compliant good includes, where applicable, the removal and recovery of this good and the installation of the repaired good or the replacement good by the seller. A decree specifies the terms and conditions for bringing the good into conformity. »

Article L 217-11 of the Consumer Code

“The conformity of the good takes place at no cost to the consumer. The consumer is not required to pay for the normal use he made of the replaced good during the period prior to its replacement.”

Article L 217-12 of the Consumer Code

"The seller may not proceed according to the choice made by the consumer if the requested compliance is impossible or entails disproportionate costs, in particular with regard to:

1° Of the value that the good would have had in the absence of a lack of conformity; 2° Of the significance of the lack of conformity; and

3° Of the possible possibility of opting for the other choice without major inconvenience for the consumer.

The seller may refuse to bring the good into conformity if this is impossible or entails disproportionate costs, particularly with regard to 1° and 2°. When these conditions are not met, the consumer may, after formal notice, pursue the forced execution in kind of the solution initially requested, in accordance with Articles 1221 et seq. of the Civil Code.

Any refusal by the seller to proceed according to the consumer's choice or to bring the good into conformity must be justified in writing or on a durable medium. »

Article L 217-13 of the Consumer Code

“Any good repaired under the legal guarantee of conformity benefits from a six-month extension of this guarantee. As soon as the consumer chooses the repair but this is not implemented by the seller, the compliance by the replacement of the good starts, for the benefit of the consumer, a new period of legal guarantee of conformity attached to the replaced good. This provision applies from the day on which the replacement good is delivered to the consumer.”

Article L 217-14 of the Consumer Code

The consumer is entitled to a reduction in the price of the goods or to the termination of the contract in the following cases:

1° When the professional refuses any compliance;

2° When compliance occurs after a period of thirty days following the consumer's request or if it causes him a major inconvenience;

3° If the consumer definitively bears the costs of recovery or removal of the non-compliant goods, or if he bears the installation of the repaired or replacement goods or the related costs;

4° When the non-compliance of the goods persists despite the seller's attempt to comply remaining

unsuccessful.

The consumer is also entitled to a reduction in the price of the good or to the termination of the contract when the lack of conformity is so serious that it justifies the reduction in the price or the termination of the contract being immediate. The consumer is then not required to request the repair or replacement of the good beforehand.

The consumer is not entitled to rescission of the sale if the lack of conformity is minor, which it is the seller's responsibility to demonstrate. This paragraph does not apply to contracts in which the consumer does not pay a price. "

Article L 217-15 of the Consumer Code

"In the cases provided for in Article L. 217-14, the consumer informs the seller of his decision to obtain a reduction in the price of the good. The reduction in the price is proportional to the difference between the value of the good delivered and the value of this good in the absence of the lack of conformity. »

Article L 217-16 of the Consumer Code

“In the cases provided for in Article L. 217-14, the consumer informs the seller of his decision to terminate the contract. He returns the goods to the seller at the latter’s expense. The seller reimburses the consumer for the price paid and returns any other benefit received under the contract. If the lack of conformity only concerns certain goods delivered under the sales contract, the consumer has the right to terminate the contract for all goods, even those not covered by this chapter, if he cannot reasonably be expected to agree to keep only the goods that are compliant. For contracts referred to in II of Article L. 217-1, providing for the sale of goods and, as an accessory, the provision of services not covered by this Chapter, the consumer has the right to terminate the entire contract. In addition, in the case of a bundled offer within the meaning of Article L. 224-42-2, the consumer has the right to terminate all contracts relating thereto. The respective obligations of the parties to the contract, referred to in Article L.224-25-22 and relating to the consequences of the resolution for digital content and digital services, are applicable to the

resolution of the contract of sale of a good containing digital elements. » Article L 217-17 of the Consumer Code

« The reimbursement to the consumer of the sums owed by the seller under this subsection is made upon receipt of the good or proof of its return by the consumer and at the latest within the following fourteen days. The seller reimburses these sums using the same means of payment as that used by the consumer when concluding the contract, unless expressly agreed by the latter and in any event without additional costs. »

Article 1641 of the Civil Code

“The seller is bound by the warranty for hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid a lower price for it, if he had known of them.”

Article 1648, paragraph 1 of the Civil Code

“The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.”

APPENDIX 2 – WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract.)

To the attention of EASY POSE, EURL with capital of €1,000 – 6 Rue de l’Ecorçage 67590 SCHWEIGHOUSE SUR MODER – France – 929 208 379 R.C.S. STRASBOURG – info@easy-pose.com:

I/we (*) hereby notify you of my/our (*) withdrawal from the contract for the sale of the goods (*)/for the provision of services (*) below:

Ordered on (*)/received on (*): ……………………………………………………………………… Name of consumer(s): ……………………………………………………………….. Address of consumer(s): ……………………………………………………………

Signature of consumer(s) (only if this form is notified on paper):

Date: …………………..

(*) Delete as appropriate.

Updated: 20/08/2024



GENERAL TERMS AND CONDITIONS OF SALE

PROFESSIONAL CUSTOMERS

ARTICLE 1 – SCOPE OF APPLICATION – PURPOSE

These general terms and conditions of sale constitute, in accordance with Article L. 441-1 of the French Commercial Code, the sole basis of the commercial relationship between the parties.

They apply, without restriction or reservation, to all sales concluded between the company EASY POSE, EURL registered with the RCS of STRASBOURG under number 929 208 379 (hereinafter referred to as the “Supplier”), and any professional buyer (hereinafter referred to as the “Buyer” or “Buyers”) directly on the website: www.easy-pose.com (hereinafter referred to as the “Website”) or outside the website.

In accordance with the regulations in force, these General Terms and Conditions of Sale are systematically communicated to any Buyer who requests them, to enable them to place an order with the Supplier. They are also accessible at any time on the Website, and will prevail, where applicable, over any other version or any other contradictory document. For orders outside the Website, these general terms and conditions of sale will be communicated to the Buyer before any order.

They apply without restriction or reservation to all sales concluded by the Supplier with Buyers of the same category, regardless of the clauses that may appear in the Buyer's documents, and in particular its general terms and conditions of purchase.

Any order for Products implies, on the part of the Buyer, acceptance of these General Conditions of Sale and the general conditions of use of the Supplier's Website. As these general conditions of sale may be subject to subsequent modifications, the version applicable to the purchase is the one in force on the Website on the date the order is placed.

For orders outside the website, the version applicable to the purchase is the one in force on the date the order is placed.

In accordance with the regulations in force, the Supplier reserves the right to deviate from certain clauses of these General Conditions of Sale, depending on the negotiations conducted with the Buyer, by establishing Special Conditions of Sale.

ARTICLE 2 – PRODUCTS

The products offered for sale on the Website are as follows:

PVC or Polypropylene clip-on tiles and floor coverings

LED lighting system

Finishing accessories and products to help with the installation and maintenance of coverings (together hereinafter referred to as the “Products”).

The main characteristics of the Products, and in particular the illustrations and size indications of the Products, are presented on the Website.The Customer is required to read them before placing an order. The choice and purchase of a Product is the sole responsibility of the Customer.

The photographs and graphics presented on the Website are not contractual and cannot engage the responsibility of the Supplier.

The Buyer is required to refer to the description of each Product in order to know its properties and essential characteristics.

For any additional information, the EASY POSE team is available by email at info@easy-pose.com

The contractual information is presented in French and is subject to confirmation at the latest at the time of validation of the order by the Buyer.

The Products presented on the Website can be delivered anywhere in the world.

On the other hand, ordering Products via the Website is only possible for deliveries within mainland France. For orders to be sent abroad or outside mainland France, the Buyer is invited to contact the Seller directly by email at

info@easy-pose.com

For all Products shipped outside the European Union and French Overseas Territories, the price will be calculated excluding taxes automatically on the invoice.

Customs duties or other local taxes or import duties or state taxes may be payable. They will be the responsibility of the Buyer and are the sole responsibility of the Buyer.

ARTICLE 3 – SUPPLIER CONTACT DETAILS

The Seller’s contact details are as follows:

EASY POSE Company

EURL with capital of €1,000

6 RUE DE L’ECORCAGE 67590 SCHWEIGHOUSE SUR MODER

929 208 379 R.C.S. STRASBOURG

info@easy-pose.com

ARTICLE 4 – ORDERS – PRICES

4-1. Placing the order

Sales are only complete after express written acceptance of the Buyer's order by the Supplier, who will ensure in particular the availability of the products requested, materialized by the sending of an email and the corresponding invoice.

For orders placed exclusively on the internet,the registration of an order on the Supplier's website is carried out when the Buyer accepts these General Conditions of Sale by checking the box provided for this purpose and validates his order. This validation implies acceptance of all of these General Conditions of Sale and constitutes proof of the sales contract.

The taking into account of the order and its acceptance are confirmed by sending an email. The data recorded in the Supplier's computer system constitutes proof of all transactions concluded with the Buyer.

4-2. Modification of the order

Any modifications requested by the Buyer may be taken into account, within the limits of the Supplier's possibilities and at its sole discretion, provided that the Products ordered have not already been shipped.

4-3. Cancellation of the order

If a deposit is paid when ordering:

In the event of cancellation of the order by the Buyer after its acceptance by the Supplier and at the latest on the date of dispatch of the Products and provided that said Products have not already been dispatched, for any reason other than force majeure, the deposit paid when ordering will be automatically acquired by the Supplier and will not give rise to any reimbursement. Once the order has been dispatched, the Buyer will no longer be able to cancel his order.

If no deposit has been paid when ordering:

In the event of cancellation of the order by the Buyer after its acceptance by the Supplier and provided that the Products have not yet been shipped,

the Buyer will be reimbursed in full for their order. Once the order has been shipped, the Buyer will no longer be able to cancel their order.

4-4 Prices

The Products are supplied at the Supplier's prices in effect on the day the order is placed and appearing

on the Website, and, where applicable, in the specific commercial proposal sent to the Buyer. These prices are firm and not subject to revision during their period of validity, as indicated by the Supplier.

The prices take into account any discounts that may be granted by the Seller on the Website.

They do not include processing, shipping, transport and delivery costs, which are charged in addition and calculated prior to placing the order.

Special pricing conditions may be applied depending on the specificities requested by the Buyer concerning, in particular, the delivery terms and times, or the payment terms and conditions.

A special commercial offer will then be sent to the Buyer by the Supplier.

ARTICLE 5 – PAYMENT TERMS

The price is payable in cash on the day the order is placed for orders placed directly on the Website. For orders placed outside the Website, the price is payable in cash on the day the invoice is received by the Buyer before the Products are shipped.

The Supplier will not be required to deliver the products ordered by the Buyer if the Buyer does not pay the price under the conditions and in accordance with the terms indicated above.

The following payment methods can be used:

by bank transfer to the bank account whose details appear on the Supplier's invoice

by bank check

by bank cards: Visa, MasterCard, American Express, other credit cards

In the event of payment by bank check, it must be issued by a bank domiciled in mainland France or Monaco.

The check is cashed immediately.

Payments made by the Buyer will only be considered final after the Supplier has actually collected the amounts due.

The Supplier reserves, until full payment of the price by the Buyer, a right of ownership over the products sold, allowing it to repossess said products. Any deposit paid by the Buyer will remain the property of the Supplier as fixed compensation, without prejudice to any other actions that it would be entitled to bring against the Buyer as a result.

On the other hand, the risk of loss and deterioration will be transferred to the Buyer upon delivery of the products ordered. The Buyer therefore undertakes to insure, at its own expense, the products ordered, for the benefit of the Supplier, by ad hoc insurance, until the complete transfer of ownership and to provide proof of this to the latter upon delivery. Failing this, the Supplier would be entitled to delay delivery until the presentation of this proof.

ARTICLE 6 – DELIVERIES

The Products purchased by the Buyer will be delivered within a maximum of TEN (10) working days from receipt by the Supplier of the confirmation of the order sent by the Supplier and payment of the full price of the order.

This deadline does not constitute a strict deadline and the Supplier may not be held liable to the Buyer in the event of a delay in delivery not exceeding FIVE (5) days.

In the event of a delay exceeding FIVE (5) days, the Buyer may request the cancellation of the sale. Any deposits already paid will then be returned to him by the Supplier.

The Supplier may not be held liable under any circumstances in the event of a delay or suspension of delivery attributable to the Buyer or in the event of force majeure.

Delivery will be made to the place of delivery indicated by the Buyer at the time of placing the order and by handing over the Products to a carrier, the products traveling at the Buyer's risk.

In the event of special requests from the Buyer concerning a change in the delivery address, the conditions of packaging, transport, or storage or custody of the products ordered, duly

accepted in writing by the Supplier, the costs related thereto will be subject to additional specific invoicing.

The Buyer is required to check the apparent condition of the products upon delivery. In the absence of reservations expressly issued by the Buyer upon delivery, the Products

delivered by the Supplier will be deemed to comply in quantity and quality with the order.

The Buyer will then have a period of 2 days from the delivery and receipt of the ordered products to issue, by registered letter with acknowledgment of receipt, such reservations to the Supplier.

No claim may be validly accepted in the event of non-compliance with these formalities by the Buyer. The Supplier will replace as soon as possible and at its own expense, the Products delivered whose lack of conformity has been duly proven by the Buyer.

ARTICLE 7 – TRANSFER OF OWNERSHIP – TRANSFER OF RISKS 7-1. Transfer of ownership

The transfer of ownership of the Products, to the benefit of the Buyer, will only be carried out after full payment of the price by the latter, regardless of the delivery date of said Products.

It is expressly agreed that the delivery of a title creating an obligation to pay (draft or other) does not constitute payment within the meaning of this clause. The Buyer may neither pledge the goods delivered nor transfer ownership thereof as security. In the event of seizure or any other intervention by a third party, the Buyer is required to immediately notify the Supplier. In the event of resale, the sale is deemed to have been made on behalf of the Supplier, the Buyer also undertaking:

to take all steps to allocate the proceeds of its sales to a special account, opened in the name

of the Supplier and of which the latter will be the owner.

to take all measures to individualize the goods. The first goods delivered to

the Buyer are presumed to be the first resold.

to immediately pay the Supplier the remaining part due.

to immediately notify the Supplier to allow it to exercise its right to claim the price against the third-party purchaser.

The Supplier reserves the right to carry out an inventory of the goods delivered at any time, and the Buyer undertakes to allow the Supplier free access to its premises.

7-2 . Transfer of risks

The transfer to the Buyer of the risks of loss and deterioration will be carried out upon confirmation of the order by the Supplier, materializing the agreement of the parties on

the thing and on the price, independently of the transfer of ownership, and this whatever the date of payment and delivery of the products. Consequently, the Buyer undertakes to insure at its own expense, the Products ordered, for the benefit of the Supplier and this until the transfer of ownership, and to provide proof thereof to the latter upon delivery.

ARTICLE 8 – SELLER’S LIABILITY – WARRANTY

The Products sold by EASY POSE comply with the regulations in force in France and have performances compatible with non-professional uses.

The Products are covered by a contractual warranty directly with the manufacturer for a period of TWO (2) years from the date of delivery, against any defect, material or manufacturing fault, knowing that with respect to the Customer, EASY POSE remains liable for any lack of conformity and hidden defects of said Products.

The warranty forms an inseparable whole with the Product sold by the Supplier. The Product may not be sold or resold altered, transformed or modified. This warranty is limited to the replacement or refund of non-compliant or defective products.

Any warranty is excluded in the event of misuse, negligence or lack of maintenance on the part of the Buyer, as in the event of normal wear and tear of the Product or force majeure.

The following are not covered by this EASY POSE Commercial Warranty: damage resulting from a cause external to the Product, and in particular:

– use of the material for a purpose for which it is not designed; – in the event of fire, explosion, particular weather conditions or natural disasters;

– damage occurring during storage or handling of the Product prior to installation;

– faulty installation;

– damage resulting from improper installation or poor preparation of the surface prior to installation of the Product;

– damage caused by installing or moving furniture without adequate protection of the Product and furniture legs (e.g. plastic or felt protection);

– damage caused by sharp, cutting, punching or perforating material;

– stains, scratches, splashes, burns, scratches or any other marks caused by the use made of the Product;

– damage caused by the presence of moisture in the environment of the Product;

– accidents, fortuitous events, loss of human life;

– design or construction errors;

– the defect of the adhesive or bonding resulting in a lack of adhesion of the covering to the substrate;

– defects in the substrate;

– failure to comply with specifications and professional standards by companies or persons responsible for installation;

– random wear on certain surface areas;

– alteration of the shine for any reason whatsoever;

– changes in the initial appearance of the floor covering, particularly in high traffic areas and areas exposed to excessive wear, particularly due to the introduction of sand, gravel, dust or dirt into and around buildings;

– discoloration or fading of the coating due to sunlight, heat, or other;

– damage caused by negligence or improper maintenance procedures or any other causes beyond the control of EASY POSE – damage due to stains, cuts, scratches, dents, grooves, scuffs, perforations, tears, punching caused by loads exceeding the specified static load limit;

– burns and discolorations

– damage resulting from the absence or inadequacy of furniture leg and floor protectors, or from any misuse of the floor covering. – Repair or replacement of products when used in an area other than family and domestic, such as commercial uses for example (rental), or any handling that does not comply with the installation instructions delivered with the product.

– Cosmetic damage, stains, discoloration, which does not modify the structural or functional capacity of the products.

– Labor due to a possible product replacement, all costs related to the replacement of said ‘defective’ products.

– Surfaces damaged due to interaction with chemicals – Installation on an uneven floor that would cause a difference in the level of the tiles – Damage caused by mold, fungus or bacteria

– Damage caused to a floor surface due to the installation of tiles over a very long period of time (traces of tiles on the original floor).

– Damage caused by prolonged direct exposure to sunlight or high heat

– Damage caused by excessive humidity, alkaline, and due to an unstable original floor.

– Damage caused by improper installation

– Damage to the tile fixings (clips)

– Damage caused by stagnation of hydrocarbons on the tiles – A check of the tiles before and during installation is necessary by you in order not to install a tile with a possible anomaly.

– Installation of your floor despite the instructions for use and installation, installation of your floor having recognized a product with a ‘manufacturing anomaly’.

– Borders (considered a consumable product)

Damage due to normal wear and tear of the product is also not covered by the EASY POSE commercial warranty.

The presence of mold and/or water between the EASY POSE floor covering and the support also constitutes an exclusion of the warranty, this presence being able to cause in particular the appearance of deformation of the floor covering, or even discolorations, stains and unpleasant odors.

In order to assert its rights, the Buyer must, under penalty of forfeiture of any action relating thereto, inform the Supplier, in writing, of the existence of the defects within a maximum period of 7 days from their discovery. The Supplier will replace or have repaired the Products or parts under warranty deemed defective. The replacement of defective Products or parts will not have the effect of extending the duration of the warranty set out above. Finally, the warranty cannot apply if the Products have been subject to abnormal use, or have been used in conditions different from those for which they were manufactured, in particular in the event of non-compliance with the conditions prescribed in the instructions for use.

It also does not apply to cases of deterioration or accidents resulting from shock, fall, negligence, lack of supervision or maintenance, or in the event of transformation of the Product.

ARTICLE 9 – INTELLECTUAL PROPERTY

The content of the Website is the property of the Supplier and its partners and is protected by French and international laws relating to intellectual property.

The Supplier also remains the owner of all intellectual property rights to the photographs, presentations, drawings, models, etc. produced (even at the request of the Buyer), for the purpose of supplying the Products to the Buyer.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement.

ARTICLE 10 – FORCE MAJEURE

The Parties shall not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure, within the meaning of Article 1218 of the Civil Code, or from exceptional health or climatic hazards beyond the control of the Parties hereto.

The Party noting the event must immediately inform the other Party of its inability to perform its service and provide justification to the latter. The suspension of obligations may in no case be a cause of liability for non-performance of the obligation in question, nor lead to the payment of damages or late payment penalties.

ARTICLE 11 – DISPUTES

All disputes to which this contract and the agreements arising from it may give rise, concerning their validity, interpretation, execution, resolution, consequences and follow-ups, shall be under the exclusive jurisdiction of the courts in the jurisdiction in which the Supplier's head office is located,and this, notwithstanding any clause attributing jurisdiction to the contrary.

ARTICLE 12 – APPLICABLE LAW – LANGUAGE

These general terms and conditions of sale and the operations resulting from them are governed by French law. They are written in French. In the event that they are translated into one or more languages, only the French text shall be authentic in the event of a dispute.

ARTICLE 13 – PRE-CONTRACTUAL INFORMATION – CUSTOMER ACCEPTANCE

The personal data collected from Buyers is subject to computer processing carried out by the Supplier. They are recorded in its Customer file and are essential for processing its order. This information and personal data is also kept for security purposes, in order to comply with legal and regulatory obligations. They will be kept for as long as necessary for the execution of orders and any applicable guarantees.

The data controller is the Supplier.

Access to personal data will be strictly limited to employees of the data controller, authorized to process them due to their duties. The

information collected may possibly be communicated to third parties linked to the company by contract for the execution of subcontracted tasks, without the Buyer's authorization being necessary. In the context of the performance of their services, third parties have only limited access to the data and are required to use them in accordance with the provisions of the applicable legislation on the protection of personal data.

Apart from the cases set out above, the Supplier shall not sell, rent, transfer or give third parties access to the data without the Buyer's prior consent, unless required to do so for a legitimate reason.

In accordance with the applicable regulations, the Buyer has a right of access, rectification, erasure, and portability of data concerning him/her, as well as the right to object to processing for legitimate reasons, rights which he/she may exercise by contacting the data controller at the postal or email address indicated in Article 3 hereof.